We dispatch all orders before 2 pm each working day to ensure you receive your items fast. We know that, when you order a toy, your first concern is the delivery and the way your goods are packaged.

Our items are discreetly delivered in plain envelopes or brown boxes, so no one can know what they contain. No labels stating the name of the products inside the box, no logos or any other hints. Each package is sent with tracking.

If you’re out when your order arrives, you will receive a card telling you where you need to go to pick up your parcel from. Usually, the parcels are taken to the nearest delivery office, where you can collect them from. However, you can always reschedule the delivery day and choose one when you’re available to receive the parcel.

Every shipment is checked carefully and each item is packed as compact as possible, to ensure the best protection of your order. Also, we pack using only top quality mailing materials and we send our goods discreetly packaged. That means no company names, logos or product titles. Our items come in plain bags or boxes. All the dolls and larger orders are dispatched in boxes.

Once we process and dispatch your order, you will receive an email to inform you about the status of your purchase with the tracking number which you can use to check. Usually, our goods should arrive at the destination the next day after they’ve been dispatched.